Orders are generally processed 1-2 business days after receiving your order confirmation email.
All packages shipped through USPS.
Shipping times and information are courtesy of USPS.com.
Orders ship from our facility in Renton, WA.
You will receive an email notification with tracking information when your order has shipped.
Shipping Times
Ground Advantage:
- Deliveries are made 2 to 5 business days after the shipping date.
- Holidays and unexpected weather may impact delivery times.
- Rural and remote areas may have longer delivery times.
Priority Mail:
- Deliveries are made 1 to 3 business days after the shipping date.
- Holidays and unexpected weather may impact delivery times.
- Rural and remote areas may have longer delivery times.
Priority Mail Express:
- Deliveries are made 1 to 2 business days after the shipping date.
- No weekend delivery.
For many major markets, average number of days is based on origin and destination.
Packages going to certain places, including Alaska, Hawaii, and offshore destinations, may receive slower service.
The expected delivery date does not come with a money-back guarantee.
INTERNATIONAL SHIPPING RATES
International shipments do not include duty or VAT, if applicable.
HOW DO I CHECK THE STATUS OF MY ORDER?
You will receive an email notification from us when your order has shipped, which will include the tracking number.
Simply click on the tracking number and you will be taken to the USPS tracking page.
Please allow 48 hours for the tracking information to become available.
If you haven’t received your order tracking information within 2 days, please contact us at customer.service@theartistpuzzles.com with your name and order number, and we will look into it for you.
